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Here you'll find some of the most frequently asked questions. If you can't find the answers you're looking for, feel free to reach out to our team here.
Frequently Asked Questions
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Because we print all our journals on demand, standard shipping takes 11-14 business days to ship in the USA. And this is why we offer FREE SHIPPING for all shipments in the USA!!
We use reliable shipping methods and carefully handle the packaging to ensure your journals reach you in perfect condition.
As we continue to grow, we are dedicated to providing the best shipping experience for our customers. We constantly review and improve our shipping processes to serve you better.
HOW DO I CANCEL OR CHANGE AN ORDER?
Please note, unfortunately we are unable to edit any orders placed, but we can certainly cancel the order for you (as long as the order is still in production) and add the money paid as credit to your account so you can place the order again without having to pay twice.
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Cancelling and editing your order may result in a delay.
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Be sure to provide your order number when getting in touch.
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Our print runs are regular and automated, so we cannot guarantee that we will always able stop an order from going into production.
DO I HAVE TO BUY THE CHAKRA JOURNALS IN ORDER?
You can start with the Root Chakra journal or the Crown Chakra journal or any journal in between. Start with the journal that resonates most with your current needs. However, each journal provides focused growth, so working through them from Root to Crown creates the most transformative experience.
Can’t find what you’re looking for? Get in touch below.
1
LIVE CHAT
Us the pink LIVE chat button at the bottom right corner of this page to chat with a member of our team. We have a team ready to answer any of your questions online during these times: Monday to Friday 8am to 8pm (MST). If you send a message outside these hours, it’ll still reach us and we'll respond via email the next business day.
2
SEND US A MESSAGE
Send us a quick message through our contact form below and we will prioritize issues that need an urgent response, such as order cancellations or changes.
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EMAIL US
If you'd prefer to just send us an email directly, you can do so at myjourneysjournals@gmail.com.
Cancelling and editing your order may result in a delay.
Be sure to provide your order number when getting in touch.
